TERMS & CONDITIONS
The products offered by www.ArtbyBernhardSchneiderandFriends.com (the “website”) are subject to the following Terms & Conditions. By using the website, you agree to be bound by these terms and conditions:
COPYRIGHT / CONTENT
All Website Content and Software used is our property or the property of our product suppliers and is protected by copyright laws. You are not permitted to:
• reproduce, duplicate, copy, sell or otherwise exploit the website or any product image, photo, product listing, product description, price, page layout, page design, video training session, trademark, logo or other content (“Website Content”) for any commercial purpose, except as expressly provided;
• use any robot, spider, or other automatic device or process to monitor or copy our web pages or any portion of the content contained herein without our express written permission;
• engage in any activity that interferes with the website or another user’s ability to use the website;
• post or transmit any message which is libelous, defamatory or which discloses private or personal matters concerning any person;
• post or transmit any message, data, image, photo, or program which is indecent, obscene or pornographic;
• post or transmit any message, data, image, photo or program that would violate the property rights of others, including unauthorized copyrighted text, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks used in an infringing fashion;
• post or transmit charity requests, petitions for signatures, chain letters or letters relating to pyramid schemes;
• post or transmit any advertising, promotional materials or any other solicitation of other users of the website for goods or services except in those areas (e.g., a classified bulletin board) that are designated for such purpose;
• use the facilities and capabilities of the website to conduct any activity or solicit the performance of any illegal activity or other activity which infringes the rights of others.
• use of any watermarked content in any final materials or any materials available to the general public.
We attempt to describe our products offered as detailed and accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. Most images will have small print at the bottom. This is copyright information. This font is sometimes so small it occasionally does not show up when the image or photo is viewed online.
All products except special orders, Giclée, or artwork done by commission, will be shipped within ten (10) business days of receiving cleared payment through PayPal or Credit Card. Non U.S. taxes and duty are the responsibility of the customer. Shipping charges for the 48 contiguous United States are calculated at 10% of the total purchase for art work.
ArtbyBernhardSchneiderandFriends.com does not accept any returns unless the product received was damaged. All damaged products should be reported by email to Bernhard Schneider within 48 hours of delivery. If you do not raise a refund claim as described within the stipulated time, then you will be ineligible for a refund. Photography and Videography items are not refundable for any reason.
All artwork is thoroughly checked by the website administrator to ensure that it closely resembles the image. Therefore, we do not take returns. However, if the artwork you received is damaged, we expect you to notify the courier company at the time of delivery (this is very important for us in order to process a refund), immediately get in touch with us and send us by email a picture of the damaged product and packaging. We will investigate the issue and if the artwork is determined by ArtbyBernhardSchneiderandFriends.com to be damaged in transit, we will send you return approval through email and you will get a full refund of the artwork cost paid by you including the shipping charges. We will complete your refund within ten (10) days of our receipt of the product.
- RETURN PROCESS:
1. Before making a return, ensure that you have reported the damaged product to the courier and to ArtbyBernhardSchneiderandFriends.com and have received a return approval.
2. Complete the RETURN FORM and send to us by automated process.
3. Ship your item back to the return address provided with your return approval in its original packaging, if possible. We strongly encourage you to return the item by a traceable method.
4. Item must be returned within two (2) business days of receiving the return approval.
You, as the Buyer, shall be entitled to claim a refund of the purchase price and return shipping costs as your sole and exclusive remedy.
It is our policy that in the event of a disagreement, or if damage is not reported within the stipulated time period, ArtbyBernhardSchneiderandFriends.com holds the right to make the final call on all returns.
You consent to receive communications from us by email.
LINKS TO THIRD PARTY WEBSITES
The website includes links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
DISCLAIMER / LIABILITY LIMITATION
We are not liable for any financial damage that may occur because of non-timely arrival or any lack of availability or conformity of the product. We do not accept responsibility that the website, its servers, or email sent from the website is free of viruses or other harmful components. To the extent permitted by law, ArtbyBernhardSchneiderandFriends.com will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the website. ArtbyBernhardSchneiderandFriends.com makes no warranty that the functionality of the website will be uninterrupted or error free, that defects will be corrected or that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
Each individual Artist is responsible for any required registration and protection of any copyright, registered mark, trademark, and/or service mark on their product. The Artist represents and warrants that they are the creator of the artwork and that they have full right and entitlement to the work that is being marketed on the website. The Artist further warrants that they are authorized to use the advertising copy, illustrations, text, pictures, images, photos, video clips, people, portraits, and art appearing in any manner on this website. The Artist is solely responsible for these representations and the website will not be liable in any way.
The products offered by ArtbyBernhardSchneiderandFriends.com, your orders, and the agreements between us for the deliveries of our products are subject to the laws of the State of Florida. The state or federal courts located in Florida will have exclusive jurisdiction to settle any dispute between us in relation to our products. Any cause of action or claim you may have with respect to the products or website must be commenced within six (6) months after the claim or cause of action arises or such claim or cause of action is barred.
We reserve the right to make changes to our website, our policies, and our terms & conditions at any time and in our sole discretion. You agree to review the Agreement periodically to be aware of such modifications and your continued access or use of the site shall be deemed your conclusive acceptance of the modified Agreement.
All digital photography, presented on this site, are protected by copyright laws and presented in JPG format.
• All digital photos are distributed by automated download transmission after payment, in the chosen format without any watermarks. Some of our digital photos are extremely large and may not suitable for e-mail or download transmission. Let us know if you want them as a Zip File. If the purchased photo files are still too large, we will deliver a CD with your digital photos to your mailing address. Allow for up to 3 weeks for delivery.
• All digital photos are copyrighted and only one copy per purchased photo is granted (Standard License), unless you are buying one of our Packages or an Enhanced License.
• All digital photos are certified originals by our photographers, released by our photographers and available in JPG Format (PNG and TIF format by request). More formats are available upon request by e-mail to Bernhard Schneider and are handled as Special Orders. These Special Orders will be priced as like High Resolution formats.
• There are no refunds for purchases of any photos.
All digital videography, presented on this site, are protected by copyright laws and presented in HD 1080p technology in MOV or MPEG format.
• All digital video clips are distributed by automated downloading transmission, after payment, in HD 1080p technology and in MOV or MPEG format. Some of our digital video clips are extremely large and may not suitable for e-mail or automated download transmission. Please contact Bernhard Schneider if you want them as a Zip File. If the purchased video clip files are still too large, we will deliver a DVD with your digital video clips to your mailing address. Allow for up to 3 weeks for delivery.
- • All video clips are copyrighted and only one copy per purchased video clip is granted, unless you are buying one of our Packages or an Enhanced License.
• All digital video clips are certified originals by our videographers, released by our videographers and available in HD 1080p technology and in MOV or MPEG format. More formats are available upon request by e-mail to Bernhard Schneider and are handled as Special Orders.
• There are no refunds for purchases of any video clips.